FAQ

Our photo booth is a life-sized, magazine-style experience that allows you and your guests to step into the spotlight as the star of your own ‘magazine cover.’ It’s more than just a photo booth—it’s an interactive experience designed to create glamorous, high-quality photos perfect for weddings, corporate events, birthdays, and more. One of the unique aspects of our photo booth is the high level of personalisation we offer. We can customise the captions based on the event, including sayings, dates, names, or product names for product launches, ensuring that each booth experience is tailored to your specific needs and creates a lasting impression.

Booking is simple! Once you decide on a date, you can secure the photo booth by making a payment through one of our flexible options: Option 1: Full payment to reserve your date. Option 2: Pay 50% upfront to secure your date, and the remaining 50% 48 hours before the event. Please review our online calender for availability.

Our photo booth adds a touch of elegance and fun to all types of events, including: Weddings, Corporate Events, Birthdays, Engagement Parties, Charity Galas, Proms & School Dances, Graduations, Baby Showers, Product Launches, and more! If you’re looking to create unforgettable memories, our booth is perfect for any celebration.

The front cover text can be tailored to suit your event. You can personalise the captions to feature names, event dates, or special messages, making the booth experience uniquely yours.

Our photo booth is primarily designed for indoor use. However, outdoor installation may be possible, depending on the weather. The weather conditions play a significant role in determining whether the booth can be set up outdoors. If the weather permits, adjustments can be made to accommodate outdoor settings. Please ensure that any requests for outdoor installation are communicated to us in advance, so we can make the necessary arrangements and evaluate feasibility.

We are unable to clarify if the space you have is sufficient for the photo booth’s size. The measurements for our photo booth are displayed online. Please ensure that there are easy access points for our installation team to reach the designated area, as they will need to carry the photo booth in parts and assemble it on-site. Additionally, we are unable to take the photo booth beyond the ground floor unless escalators are available at the venue. For any such requirements, please message us to confirm in advance.

Our service includes: Full delivery, setup and unlimited use of the booth during your event and customisation options for the front cover title and captions.

Setup typically takes between 45 to 60 minutes. We aim to arrive at the venue 1 to 2 hours before the event to ensure everything is ready by the start.

We recommend booking as early as possible to secure your desired date. Our calendar can fill up quickly, especially during peak event seasons, so reaching out early ensures availability for your event. We’re happy to review any date changes, provided the photo booth is still available for the new date; however, deposits are strictly non-refundable. Cancellation is non-refundable, and 50% of the full payment is considered as the non-refundable deposit.

Yes! Our photo booth is designed to be fun and accessible for guests of all ages, from children to adults. It’s a great way to engage everyone at your event and capture memories across generations.

There are no restrictions on venues. Just ensure that the entrance to your desired location accommodates the booth size. Detailed measurements are available on our website, and you can also contact us directly for more information.

As the photo booth is fitted with LED lights, we require access to a power supply or socket at the venue.

Yes! Our booth is designed to accommodate group pictures, allowing for multiple guests to enjoy the experience together.

If your event finishes later than expected, please notify us as soon as possible. We have a team assigned to disassembling the booth at the agreed time. In cases of extended events, we encourage booking for the full day to ensure availability.

We are open to servicing events outside our regular service area, but please provide the details well in advance so we can assess feasibility.

Yes, you can use your own props to enhance the photos. However, we do not allow adjustments to the photo booth itself. If you require specific branding or customisation, we can discuss this in advance and do our best to accommodate your needs.

The booth will be set up before the event starts. We always aim to give ourselves enough time to prepare, ensuring everything is ready with ample time before the event begins. Please ensure with your venue organiser or managers that we have at least 90 minutes available to assemble the photo booth prior to the event’s start.

The booth should not be moved once it is set up, so please ensure that the original positioning is correct. As it often happens, the photo booth may be organised by the event manager or an assistant who may not stay throughout the event. In such cases, please confirm with the individuals using the booth that the positioning is satisfactory. Our assembling team will set up the booth and return to collect it once the booking time is complete, meaning no one will be available to move the booth during the event.

Please discuss all backdrop options and booth customisations with us prior to the event. We are happy to explore different options to fit your event’s theme.

We recommend booking as early as possible as our booking system operates on a first-come, first-served basis, and dates fill up quickly. If you have a special occasion coming up, please book as early as possible to ensure availability on the day.

On the day of the event, we are generally unable to accommodate changes to the time schedule. However, do give us a call, and if any adjustments can be made, we will do our best to accommodate them.

Yes, a deposit is required to secure your booking. The deposit is 50% of the overall payment, and only when the deposit is received is the date and photo booth secured. Without this, mere interest and discussion will not guarantee the booking of the photo booth.

We have a half-day (5 hours) and full-day rental system. Please let us know your event duration when booking, and we will tailor the rental period to your needs.

There are no hidden fees. We offer flexible payment options, including the ability to split payments into two stages.

The prices listed are the full and final amounts, with no hidden fees or extra charges. The only time an additional fee may apply is if your event is outside our standard service area, in which case a delivery charge will be added.

We accept online payments through our website, where multiple payment portals are available for your convenience. Our integrated payment options ensure a seamless checkout process. If you experience any issues with payment, please don’t hesitate to get in touch with us.

If the photo booth is accidentally damaged during your event, please inform us immediately. We assess each situation individually and may charge for repairs depending on the extent of the damage.

As the event organiser, you will be held responsible for any damages to the photo booth caused by guests. Any repair or replacement costs will be charged accordingly.

Our delivery charges are based on a combination of factors including distance and time. Therefore, distance will influence the overall dlivery charge for the booth hire.

Minor damages, such as scratches or small dents, may incur a repair fee depending on the severity. We assess the condition of the booth post-event and will notify you of any charges if applicable.

Yes! We offer special price packages for corporate events, including branding options to integrate your company’s logo or theme into the photo booth cover. Whether it’s for a product launch, a team-building event, or a corporate gala, we’ll tailor the captions to reflect your brand.

We are happy to consider discounts for multiple bookings. If you have several events planned, feel free to discuss this with us.

If available, multiple booths can be arranged for your event. However, this is subject to availability, so the same ‘first come, first served’ policy applies.

Yes, the booth can be used for multiple-day events, and we offer a reduced rate per day for such occasions. Please get in touch to discuss your specific requirements.

Yes, we are incorporating a customer loyalty programme into our website. Your booking details will be accumulated during the checkout process, allowing you to benefit from the loyalty programme in the future.

If you need to cancel or reschedule, please reach out to us as soon as possible. Our deposit is non-refundable, but we are happy to review cancellations on a case-by-case basis.

Bookings cannot be modified once payment has been secured unless agreed with us in advance. However, we are happy to look into this on a case-by-case basis if necessary.

If your event is cancelled through no fault of your own, we may offer you the option to reschedule to a more convenient time for you.